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by: Alissa Horneland, BC-HIS

The Dos and Don'ts of Communicating with Someone with Hearing Loss 

Communication is like a bridge that connects us to our friends, family, and the world around us. But what happens when someone you care about has hearing loss? Don't worry! With a little understanding and some simple adjustments, you can make sure your bridge is strong and everyone can cross it comfortably.  


Do: Get Their Attention First 

Before you start talking, make sure to catch their eye or gently tap their shoulder. This gives them a heads-up that you're about to speak and ensures they're ready to listen. 


Don't: Shout or Over-Exaggerate 

Raising your voice or moving your mouth in an exaggerated way might seem helpful, but it can make it harder to understand you. Just speak clearly and naturally. 


Do: Face Them and Keep Eye Contact 

Facing someone directly and maintaining eye contact makes reading lips and picking up on facial expressions easier. Plus, it's just a nice way to chat! 


Don't: Talk from Another Room 

Voices can get lost or muffled through walls or over distances. For a smooth conversation, make sure you're in the same room and relatively close. 


Do: Find a Quiet Spot 

Background noise can be a big hurdle in communication for someone with hearing loss. Finding a quieter place helps minimize distractions and makes it easier for them to hear you. 


Don't: Cover Your Mouth or Chew 

Hands, napkins, or even a sandwich in front of your mouth can block visual cues that help with understanding speech. Keep your mouth visible. 


Do: Rephrase Instead of Repeat 

If they didn't catch what you said the first time, try rephrasing it. Sometimes, a different choice of words or a simpler explanation does the trick. 


Don't: Give Up 

If communication gets tricky, don't just shrug and say, "Never mind." It can feel dismissive. Be patient and try to convey your message another way. 


Do: Use Technology When Available 

Apps and devices designed to assist with hearing can be incredibly helpful. If the person you're talking to uses such tools, embracing them can enhance your conversation. 


Don't: Forget to Be Patient and Positive 

A smile and a little patience go a long way. Remember, communication is a two-way street, and staying positive can make any chat more enjoyable. 


Communicating with someone who has hearing loss doesn't have to be difficult. With these simple dos and don'ts, you can make sure everyone feels heard and valued. At Frequency Hearing, we're all about connecting people, one conversation at a time.  


Remember, every person's hearing loss is unique, so what works best can vary. The key is to keep the lines of communication open and adapt as needed. Together, we can make sure everyone is part of the conversation. 

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